At faw99, your privacy is more than a legal obligation — it is a moral responsibility we take seriously every day. This document transparently explains how we collect, use, store, and protect the personal data of all our platform members in Malaysia.
We use industry-leading technology and best practices to ensure your personal data remains safe and protected at every level.
All data transmitted between your device and faw99 servers is protected with 256-bit SSL encryption — the same security standard used by leading financial institutions worldwide. No data travels in an unencrypted state.
Your personal data is stored in databases protected by strict access controls, continuously monitored by our internal security team. Access to sensitive data is permitted only to authorised personnel.
Faw99 does not sell, rent, or trade members' personal data to any third party for commercial purposes. Your data belongs to you — it is not a business asset for us to sell to advertisers or external data brokers.
Our KYC process is designed to protect you from unauthorised use of your identity. Documents submitted for verification are stored securely and used solely for identity verification purposes — they are not shared with external parties without legitimate grounds.
The faw99 app for Android and iOS is equipped with additional security layers, including two-factor authentication (2FA) and unusual login detection. Any login from a new device will be automatically notified to you.
As a faw99 member, you have full rights to access, amend, download, or delete your personal data at any time. Data rights requests will be processed within 14 business days through our support team.
This Privacy Policy explains how faw99 collects, uses, stores, and protects your personal data when you use our platform, website, and mobile app. This document is drafted in accordance with responsible data protection principles and in compliance with applicable privacy laws.
By registering an account or using any faw99 service, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please contact our support team before continuing to use the platform.
Faw99 only collects personal data necessary to deliver high-quality services, ensure account security, and comply with applicable legal requirements. The types of data we collect are as follows:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, photo | KYC identity verification |
| Contact Data | Email address, phone number, residential address | Account communications & support |
| Financial Data | Payment methods, transaction records, deposit/withdrawal history | Payment processing & compliance |
| Technical Data | IP address, device type, web browser, log data | Security & fraud prevention |
| Usage Data | Gaming history, wagering habits, session duration | Service improvements & responsible gaming |
| Cookie Data | Website preferences, session data, analytical cookies | Enhanced user experience |
Personal data collected by faw99 is used solely for legitimate and transparent purposes. We do not use your data for any other purpose without first obtaining your consent. The following are the primary purposes for data use:
Faw99 does not sell, transfer, or disclose your personal data to third parties for commercial purposes. However, in the following limited circumstances, data sharing may be necessary:
Faw99 uses secure, modern server infrastructure to store your personal data. All data is held in protected data centres with strict physical and digital access controls.
Our Technical Security Measures include:
Data Retention Period: faw99 retains your personal data for as long as your account is active or as needed to provide our services. Once an account is closed, personal data will be retained for the period required by applicable law, after which it will be securely deleted or anonymised.
Faw99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
Types of cookies we use:
You can manage and delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of the faw99 platform.
Faw99 respects your rights as the owner of your personal data. The following rights are available to you:
Request a copy of all personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete personal data held in our records.
Request deletion of your personal data when it is no longer required, subject to legal obligations.
Download your personal data in a structured format for transfer to another platform.
Request that we restrict how your data is used under certain permitted circumstances.
Object to the use of your personal data for specific purposes, including direct marketing.
The faw99 platform is strictly for individuals aged 18 years and above. We do not knowingly collect or process personal data from children under the age of 18.
If we discover that a child's personal data has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. Parents or guardians who believe their child has registered an account on our platform are urged to contact our support team immediately.
Faw99 reserves the right to amend this Privacy Policy from time to time to reflect changes in laws, industry practices, or how we operate our services. Any significant amendments will be communicated to you via:
Your continued use of the faw99 platform after any amendments are published means you accept the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and stop using our services.
If you have any questions, concerns, or complaints regarding how faw99 handles your personal data, our team is ready to assist. We are committed to addressing every privacy enquiry seriously and transparently.
Now you know how faw99 protects your privacy. Join millions of Malaysian players enjoying the best online entertainment with complete confidence.